Terms & Conditions

TERMS AND CONDITIONS (USER AGREEMENT)

App: CliQ – Dating & Chat App

Version: 1.1

Effective Date: December 17, 2025

Company: Profix Digital Services Limited

Jurisdiction: Hong Kong SAR

1. General Provisions

1.1. These Terms and Conditions (the “Agreement”) govern the relationship between the user (the “User”) and Profix Digital Services Limited (the “Company”), the owner and operator of the CliQ – Dating & Chat App (the “App”).

1.2. By installing, registering, or using the App in any manner, the User acknowledges that they have read, understood, and agreed to be bound by these Terms and the Privacy Policy, which form an integral part of this Agreement.

1.3. If the User does not agree with any provision of this Agreement, they must immediately stop using the App and delete it from their device.

1.4. The Company reserves the right to update or modify these Terms at any time. Continued use of the App after such changes constitutes the User’s acceptance of the updated Agreement.

2. Description of the Service

2.1. The App provides an online platform for adults to meet new people, communicate, make friends, flirt, and build social connections.

2.2. The App is intended only for users aged 18 or older. Registration and use by minors are strictly prohibited.

2.3. The App includes, but is not limited to, the following features:

Creating and editing a personal profile with photos and a description;
Viewing and connecting with other users;
Private messaging and photo sharing;
Setting temporary statuses such as “Just Chat,” “Date,” “Fun,” or “Home Party”;
Access to enhanced features through CliQ Premium subscriptions.

2.4. The Company provides the technological platform for interaction but does not participate in or guarantee real-life meetings or relationships between users. All communications and meetings occur at the Users’ own risk.

2.5. The Company may, but is not obligated to, verify user identities or content to ensure safety and compliance with community standards.

3. Registration and Account

3.1. To use the App, the User must create an account and provide accurate and up-to-date information.

3.2. The User is responsible for maintaining the confidentiality of their password and account access.

3.3. The User must not create accounts using another person’s identity or information.

3.4. The Company reserves the right to suspend or terminate any account that violates these Terms, provides false information, or is involved in fraudulent or harmful activities.

3.5. Each person may only maintain one active account.

4. User Obligations

The User agrees to:

Use the App only for lawful and personal purposes;
Refrain from uploading, sending, or sharing any content that is obscene, pornographic, violent, discriminatory, or otherwise illegal;
Not use the App for solicitation, commercial promotion, or offering paid intimate services;
Not harass, abuse, threaten, or defame other users;
Respect the rights and privacy of others.

Violation of these rules may result in immediate suspension or permanent removal from the App without refund.

5. Company Rights and Responsibilities

5.1. The Company ensures the technical functionality and data protection of the App to the best of its ability.

5.2. The Company may:

Modify the App’s features, design, and algorithms without prior notice;
Conduct maintenance and updates;
Delete or restrict access to content that violates these Terms or applicable laws;
Restrict access to users who compromise the security or reputation of the App.

5.3. The Company is not liable for:

The behavior, actions, or content of other users;
Interruptions or technical failures caused by third parties, maintenance, or force majeure;
Any damages or disputes resulting from user interactions.

6. Subscriptions and Payments

6.1. Some App features are available only through a paid subscription plan (CliQ Premium).

6.2. Payments are processed through Apple App Store or Google Play.

The Company does not store or process users’ payment data.

6.3. Subscriptions renew automatically unless canceled by the User at least 24 hours before the current period ends.

6.4. Subscription prices vary by region and currency. The final price is displayed in the relevant app store.

6.5. Payments are non-refundable except as required by Apple or Google refund policies.

Users are solely responsible for managing their subscriptions and renewals.

7. User Content

7.1. Users are solely responsible for all content (photos, texts, videos) they upload or share through the App.

7.2. By uploading content, the User grants the Company a non-exclusive, worldwide, royalty-free license to store, display, and use such content solely for the operation and promotion of the App.

7.3. The Company reserves the right to review and remove any content that violates these Terms or applicable laws.

7.4. Users are prohibited from uploading:

Nudity, sexually explicit or suggestive material;
Depictions of violence, drugs, or hate speech;
Content that is defamatory, discriminatory, or threatening.

8. Safety and Liability

8.1. The Company strives to maintain a safe environment but cannot guarantee complete security or the intentions of other users.

8.2. Users acknowledge that they use the App at their own risk and are fully responsible for their interactions and decisions.

8.3. The Company is not responsible for any harm, losses, or disputes arising from communications or meetings between users.

9. Privacy and Data Protection

9.1. By using the App, the User consents to the collection and processing of personal data in accordance with the Privacy Policy.

9.2. The Company processes personal data in compliance with applicable laws, including GDPR, CCPA, and other relevant regulations.

9.3. Data is used to:

Provide App services;
Personalize the user experience;
Ensure safety and prevent abuse;
Improve performance and analyze usage.

10. Account Termination

10.1. Users may delete their accounts at any time through in-app settings.

10.2. The Company may suspend or delete accounts for violations of these Terms, providing false information, or by legal request.

10.3. Certain technical logs and backup data may be retained temporarily as required by law or for security reasons.

11. Disclaimer of Warranties

11.1. The App is provided “as is”, without warranties of any kind, express or implied.

11.2. The Company does not guarantee:

Error-free or uninterrupted operation;
Compatibility with all devices;
Any specific results or outcomes from using the App.

11.3. The Company shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the App.

12. Governing Law and Dispute Resolution

12.1. This Agreement shall be governed by and construed in accordance with the laws of Hong Kong SAR.

12.2. Any disputes shall first be resolved through good-faith negotiation.

If not resolved, disputes shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.

13. Contact Information

Profix Digital Services Limited

Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Hong Kong

Email: support@cliq-app.com

Website: https://cliq-app.com